Frequently Asked Questions

Yes. Samedis.care enables you and your facility to comply with all required provisions of the Medical Devices Operator Ordinance (MPBetreibV). We provide a comprehensive solution so you can legally meet the requirements for the operation, use, and maintenance of medical devices.

With Samedis.care you can in your facility:

  • Document training on the proper handling of medical devices.
  • Appoint a Medical Device Safety Officer and perform their functions in accordance with legal requirements.
  • Plan and carry out regular maintenance measures to ensure the safe and proper operation of medical devices.
  • Keep an inventory register of all medical devices and document key information such as designation, serial number, and responsible persons.
  • Reprocess medical devices in accordance with manufacturer instructions and ensure the success of these procedures in a traceable way.
  • Plan and perform metrological and safety checks in accordance with the MPBetreibV.
  • Keep a comprehensive medical device logbook that contains all relevant information and is accessible during working hours.

All data from your facility is stored encrypted in certified, state-of-the-art data centers in Germany.

Only you and the people you explicitly authorize have access to your data.

In addition, we are ISO 27001 certified, which means we comply with further strict security standards and processes in addition to the GDPR.

More information about the security and confidentiality of your data.

my.samedis.care is the free platform for all users of medical technology devices.

Save time and connect with your healthcare organization thanks to an easy-to-use mobile and desktop app designed for your professional work. Maintain your digital device passport and share your trainings with your healthcare organizations whether you are at your desk or on the go. my.samedis.care simplifies your day-to-day work by giving you access to the relevant and up-to-date user manuals, application instructions, and safety information.

What features are available in my.samedis.care?
  • Digital device passport: Secure your proof independent of your employer. Each device training is documented directly in your personal account.
  • Easy sharing of trainings: Reduce duplicate trainings by sharing the trainings you have already completed directly with your connected healthcare organization.
  • Language & video support for devices: Create a request via text, voice, image, or video message for a device within your facility and automatically reach the right contacts.
  • Access to device information: Get access at any time to the relevant and up-to-date user manuals, application instructions, and safety information.

my.samedis.care is free for everyone – regardless of whether your facility already uses Samedis.care.

To use my.samedis.care, simply open the website https://my.samedis.care on your smartphone, tablet, or desktop PC. Register with your email address and create a free account.

If you already use Samedis.care in your facility, you can sign in to my.samedis.care with the same user account and do not need to register again. Conversely, you can of course use the account you use for my.samedis.care to sign in to facilities in app.samedis.care if you take on additional tasks there (for example as a medical device safety officer).

To connect to your facility, you must be authorized by your facility. A Samedis.care application administrator in your facility will send you an invitation by email with the role Employee. After you accept this invitation and sign in with your account, your facility will be shown in my.samedis.care on the dashboard under Facilities.